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Whitelabel ITSolutions Remote Hands

Professional remote hands at Whitelabel ITSolutions, Hackensack, NJ.

NYC Remote Hands provides professional remote hands and smart hands services at the Whitelabel ITSolutions data center in Hackensack, Bergen County, New Jersey. The site offers 18,000 sq ft of space and 4,000 kW utility (multiple PSEG substations); on-site N+1 generator; 120V/208V redundant PDU feeds of power. We treat it as an extension of your own datacenter, handling the physical work so your staff can stay remote. Rack & stack, hardware swaps, structured cabling and cross-connects, network configuration, and packing & shipping are all part of the service in Hackensack, done to your exact instructions.

Services at Whitelabel ITSolutions

Basic tier

  • Parts swaps & upgrades
  • Basic rack & stack
  • Cable & cross-connect runs
  • Packing & shipping services

Advanced tier

  • Server configuration & OS install/repair
  • Network device configuration & troubleshooting
  • Hardware troubleshooting & diagnostics
  • Fiber optic inspection & maintenance

See our pricing page for full details, or get a free quote for work at Whitelabel ITSolutions.

Travel: Travel time to this site is billed based on the round-trip drive and varies by the datacenter's location; ask us for an exact quote.

FAQ

Whitelabel ITSolutions remote hands: common questions

Do you provide remote hands at Whitelabel ITSolutions?

Yes. NYC Remote Hands provides on-site remote hands and smart hands at Whitelabel ITSolutions in Hackensack, New Jersey, including rack and stack, hardware swaps and upgrades, cabling and cross-connects, and network configuration.

What are the specifications of Whitelabel ITSolutions?

Published specifications for Whitelabel ITSolutions include Colocation Space: 18,000 sq ft building; 200 lbs/sq ft floor loading; Power: 4,000 kW utility (multiple PSEG substations); on-site N+1 generator; 120V/208V redundant PDU feeds; UPS Redundancy: Fully redundant Liebert UPS with redundant PDU distribution; Cooling: N+5 Liebert advanced cooling; Carriers: Carrier-neutral; Zayo, GTT, Cogent (meet-me room); Design: Tier III-IV SLA offering. (Source: whitelabelitsolutions.com.)

What remote hands services are available at Whitelabel ITSolutions?

Two service tiers are available: a basic tier covering parts swaps and upgrades, rack and stack, cable and cross-connect runs, and packing and shipping; and an advanced tier covering server and network device configuration, hardware troubleshooting and diagnostics, and fiber optic inspection.

How much does remote hands at Whitelabel ITSolutions cost?

Basic remote hands is $125 per man-hour and advanced remote hands is $175 per man-hour, with a $25/hour surcharge for New York sites and custom SLA plans available. Travel time to this site is billed based on the round-trip drive and varies by the datacenter's location; ask us for an exact quote. See the pricing page for full details.

Where is Whitelabel ITSolutions located?

Whitelabel ITSolutions is located at 150 Atlantic Street, Hackensack, NJ 07601.

Remote hands at Whitelabel ITSolutions

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