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TierPoint Hawthorne Remote Hands
Professional remote hands at TierPoint Hawthorne, Hawthorne, NY.
NYC Remote Hands provides professional remote hands and smart hands services at the TierPoint Hawthorne data center in Hawthorne, Westchester County, New York. The site offers ~28,000+ sq ft of space. As a multi-tenant facility, it is a natural fit for remote hands: we become your on-site crew without you leaving the office. Compliance at the facility includes SOC 1/2 Type II, HITRUST, HIPAA, PCI DSS, ISO 27001, NIST 800-53. Rack & stack, hardware swaps, structured cabling and cross-connects, network configuration, and packing & shipping are all part of the service in Hawthorne, done to your exact instructions.
Services at TierPoint Hawthorne
Basic tier
- Parts swaps & upgrades
- Basic rack & stack
- Cable & cross-connect runs
- Packing & shipping services
Advanced tier
- Server configuration & OS install/repair
- Network device configuration & troubleshooting
- Hardware troubleshooting & diagnostics
- Fiber optic inspection & maintenance
See our pricing page for full details, or get a free quote for work at TierPoint Hawthorne.
Travel: Travel time to this site is billed based on the round-trip drive and varies by the datacenter's location; ask us for an exact quote.
TierPoint Hawthorne remote hands: common questions
Do you provide remote hands at TierPoint Hawthorne?
Yes. NYC Remote Hands provides on-site remote hands and smart hands at TierPoint Hawthorne in Hawthorne, New York, including rack and stack, hardware swaps and upgrades, cabling and cross-connects, and network configuration.
What are the specifications of TierPoint Hawthorne?
Published specifications for TierPoint Hawthorne include Colocation Space: ~28,000+ sq ft raised floor (two buildings); UPS Redundancy: A/B redundant; 48-hour generator runtime; Certifications: SOC 1/2 Type II, HITRUST, HIPAA, PCI DSS, ISO 27001, NIST 800-53; Carriers: Carrier-neutral; DWDM to 60 Hudson & 111 8th Ave. (Source: tierpoint.com.)
What remote hands services are available at TierPoint Hawthorne?
Two service tiers are available: a basic tier covering parts swaps and upgrades, rack and stack, cable and cross-connect runs, and packing and shipping; and an advanced tier covering server and network device configuration, hardware troubleshooting and diagnostics, and fiber optic inspection.
How much does remote hands at TierPoint Hawthorne cost?
Basic remote hands is $125 per man-hour and advanced remote hands is $175 per man-hour, with a $25/hour surcharge for New York sites and custom SLA plans available. Travel time to this site is billed based on the round-trip drive and varies by the datacenter's location; ask us for an exact quote. See the pricing page for full details.
Where is TierPoint Hawthorne located?
TierPoint Hawthorne is located at 11 & 17 Skyline Drive, Hawthorne, NY 10532.
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Remote hands at TierPoint Hawthorne
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