Equinix NY8 Remote Hands

Yes. NYC Remote Hands provides on-site remote hands and smart hands at Equinix NY8 in New York, New York, including rack and stack, hardware swaps and upgrades, cabling and cross-connects, and network configuration.

Published specifications for Equinix NY8 include Colocation Space: 10,073 sq ft (of 18,236 sq ft total); UPS Redundancy: N+1; Cooling: N+1; Carriers: Direct access to the 60 Hudson St meet-me room (400+ networks in building); Design: Located in the 60 Hudson Street carrier hotel, Suite 1602. (Source: peeringdb.com.)

Two service tiers are available: a basic tier covering parts swaps and upgrades, rack and stack, cable and cross-connect runs, and packing and shipping; and an advanced tier covering server and network device configuration, hardware troubleshooting and diagnostics, and fiber optic inspection.

Basic remote hands is $125 per man-hour and advanced remote hands is $175 per man-hour, with a $25/hour surcharge for New York sites and custom SLA plans available. New York City sites are billed at the New York rate plus a flat two-hour travel and site-visit fee added to the actual work time, so a one-hour job on site is billed as three hours. See the pricing page for full details.

Equinix NY8 is located at 60 Hudson Street, Suite 1602, New York, NY 10011.