Equinix NY1 Remote Hands

Yes. NYC Remote Hands provides on-site remote hands and smart hands at Equinix NY1 in Newark, New Jersey, including rack and stack, hardware swaps and upgrades, cabling and cross-connects, and network configuration.

Published specifications for Equinix NY1 include Colocation Space: 21,771 sq ft raised floor (of 46,465 sq ft), 8th floor; Power: 2.4-3.0 kVA per cabinet; four 750 kW emergency generators; UPS Redundancy: 2N; Cooling: N+1; Carriers: 59 networks on-site (165 Halsey St carrier hotel); Certifications: ISO 27001, PCI DSS, SOC 1/2 Type 2, NIST 800-53, FISMA. (Source: equinix.com.)

Two service tiers are available: a basic tier covering parts swaps and upgrades, rack and stack, cable and cross-connect runs, and packing and shipping; and an advanced tier covering server and network device configuration, hardware troubleshooting and diagnostics, and fiber optic inspection.

Basic remote hands is $125 per man-hour and advanced remote hands is $175 per man-hour, with a $25/hour surcharge for New York sites and custom SLA plans available. Travel time to this site is billed based on the round-trip drive and varies by the datacenter's location; ask us for an exact quote. See the pricing page for full details.

Equinix NY1 is located at 165 Halsey Street, 8th Floor, Newark, NJ 07102.